QUALITY POLICY

As FEDERAL DÖKÜM SAN. TİC. LTD. ŞTİ. we aim to be the leading company in the sector in the field of production and sales of aluminium alloy parts by metal injection method, aluminium die casting activities, mould production and sales in Turkey and in the world, as a result of our customer satisfaction oriented quality and service policy. We aim to achieve these goals through a quality management system that includes the following commitments.

• To make our customers feel that they receive the highest quality service in return for the promised service
• To understand customer expectations and requirements very well, to finalise these expectations and requirements with the most effective and creative solutions
• To offer the most cost-effective and highest quality solution to our customers before our competitors To create the image of a company that offers the highest quality and most reliable service over time without compromising service quality among its competitors in the sector
• Our services in the field of production and sales; to maximise customer satisfaction and ensure its continuity
• To continuously improve the quality policy and quality objectives, data analyses, corrective and preventive actions and the effectiveness of the quality management system
• To bring our brand value to prominent lines in the sector All our valued customers; We will try to respond to your valuable demands with our customer approach philosophy, developed in the awareness that your expectations, interests and vital factors are ahead of our commercial interests.

We will endeavour to respond to your valuable requests with our customer approach philosophy, developed with the awareness that your expectations, interests and vital factors come before our commercial interests.